About the Role
Responsibilities
• Responsible to manage new user change request on internal & external maintained system from change request scope definition, user acceptance testing and implementation across internal and external business teams. • Responsible to provide first level support to users on all application related requests & enquiries.
• Provide IT solutions to meet the business need that is aligned to the CO’s strategic business objective.
• Follow-up and communicate effectively with relevant parties to ensure the project is delivered on time and within budget. • Ensure all mandatory project/ change request documents are properly tested, signed-off and documented.
• Responsible to assist in smooth running of business as usual for IT functions.
Requirements
• Diploma/ Degree in Information Technology.
• Minimum 3-year experience in IT application support environment.
• Hands-on technical knowledge in MS SQL commands, SQL stored procedure & VB scripting.
• Good analytical and problem-solving skills.
• Effective communication, writing and interpersonal communication.
• Sound knowledge of business acumen and organization awareness.
• Self-planning capability and strategic orientation.
*Only Chinese Candidates