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Marble Surface

Business Analyst

PJ Uptown


MYR 5000

About the Role


- Act as main support to internal business units and external parties for the in-charge Product. 

- Work closely with internal business units and external parties (business partners and government officers/website) to collect complete requirements for change requests including compliance, localization and non-localization change requests. 

- Work closely with statutory body to ensure product is always compliant with statutory regulation. 

- Works closely with Project Stakeholders (Sales, Consulting, Customer Care) and perform survey on user feedbacks to collect customers' needs for future products. 

- Conducts market research and assesses market competition by comparing the company's product to competitors' products. 

- Gathering, analysing and documenting requirements with recommendation of business solutions with detailed user stories/process flow and use cases. 

- Conducts discussion with software developers and software testers to deliver cost-effective solutions within the expected release timeline. 

- Developing and maintaining an up-to-date and complete requirements documentation.


  • At least a Diploma/Bachelor’s Degree in Computer Science/Information Technology or related technical field or equivalent experience.

  • Minimum 2 years of working experience as Business Analyst/System Analyst, with experience in HCM/Payroll products would be a strong advantage.

  • Strong in presenting user stories/process flow/business solutions to stakeholders to conclude business requirements.

  • Strong in requirements analysis with complete scenarios and writing complete requirements documentation which understandable by software developers, software testers and stakeholders.

  • Ability to read, write and converse fluently in English required. Mandarin literacy would be a strong advantage.

  • Strong in analytical, logic thinking and problem-solving.

  • Strong commitment to work as a Project Coordinator in a product/project delivery-oriented environment.

  • Ability to work independently with minimal supervision and is a proactive learner.

  • Ability to work under pressure to meet deadlines.

  • Ability to work and collaborate with teams.

  • Possess technical skills like MSSQL/Oracle would be a strong advantage.

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