About the Role
Responsibilities:
- Act as main support to internal business units and external parties for the in-charge Product.
- Work closely with internal business units and external parties (business partners and government officers/website) to collect complete requirements for change requests including compliance, localization and non-localization change requests.
- Work closely with statutory body to ensure product is always compliant with statutory regulation.
- Works closely with Project Stakeholders (Sales, Consulting, Customer Care) and perform survey on user feedbacks to collect customers' needs for future products.
- Conducts market research and assesses market competition by comparing the company's product to competitors' products.
- Gathering, analysing and documenting requirements with recommendation of business solutions with detailed user stories/process flow and use cases.
- Conducts discussion with software developers and software testers to deliver cost-effective solutions within the expected release timeline.
- Developing and maintaining an up-to-date and complete requirements documentation.
Requirements:
At least a Diploma/Bachelor’s Degree in Computer Science/Information Technology or related technical field or equivalent experience.
Minimum 2 years of working experience as Business Analyst/System Analyst, with experience in HCM/Payroll products would be a strong advantage.
Strong in presenting user stories/process flow/business solutions to stakeholders to conclude business requirements.
Strong in requirements analysis with complete scenarios and writing complete requirements documentation which understandable by software developers, software testers and stakeholders.
Ability to read, write and converse fluently in English required. Mandarin literacy would be a strong advantage.
Strong in analytical, logic thinking and problem-solving.
Strong commitment to work as a Project Coordinator in a product/project delivery-oriented environment.
Ability to work independently with minimal supervision and is a proactive learner.
Ability to work under pressure to meet deadlines.
Ability to work and collaborate with teams.
Possess technical skills like MSSQL/Oracle would be a strong advantage.
