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Marble Surface

On- Site System Operation Engineer



MYR 3000 - MYR 4000

About the Role

Job description

• Try level best to recover the system in the shortest reasonable time.

• Respond to Customers’ concern and complaints in an adequate manner.

• Have a sense for customer’s requirements and proactive thinking to turn the requirement into action.

• Providing Support to Customers for the system installed (during and after office hours)

• Single point of contact between customer and back office level 2 support team located in Malaysia.

• Assist in commissioning and deployment during project implementation phase, provide on site assistance.

• Record incident / problem in CMMS.

• Adequate trouble-shooting skill and has the capability to rectify the problem individually before engage level 2 support.

• Provide regular system inspection & maintenance service on site.


• Bachelor’s degree in Computer Science / Information Technology or equivalent.

• Knowledge and experience in Java and/or Oracle Database.

• Independent and able to work under pressure, over time and odd hours to resolve problem on site.

• Strong analytical and problem solving skills.

• Proactive with a strong customer and team focus.

• Working experience in automated material handling system with PLC knowledge is an added advantage but not essential.

• Possess adequate trouble shooting skill and capability to provide training if needed.

• Proficiency in English & Bahasa Malaysia (both oral & written).

• Must be a highly motivated and innovative team player.

• Must be willing to station at customer site in Pengerang, Johor throughout the contract.

• Efficient time management

• Compliance to Safety regulation.

• Required to work in shift according to standby time table.

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