About the Role
Key Responsibilities
• To attend meetings with potential Clients to determine technical and business requirements and ensuring that all necessary information is collated prior to producing a solution
• Provide solutions in a professional manner and to agreed timeframes
• Create and confidently deliver solutions presentations internally and externally
• Deliver training on solutions and provide product support to channel partners and internal stakeholders
• Create internal design configuration documentation including network diagrams with solutions explanations
• Builds productive relationships internally and externally, fostering teamwork by keeping colleagues updated on activities
• Perform solutions demo, walk through, workshop and POC
• Able to understand business drivers and risks involved to the customer and to the company
• Sell total retail solutions to the customer with professionalism and enthusiasm
• Provide accurate and timely management information, to include - activity reports, bid reviews, project forecasts, KPI’s
• Adhere to the Company’s Quality and Business Processes
• To structure and produce compelling solutions proposals/commercial outlining the cost savings and business benefits to clients
• To assume responsibility for any RFP and tender preparation and submission
• Interface with the implementation / project team, articulating customer requirement, to ensure smooth transition from Sale to Delivery
• Ability to demonstrate company retail products and technologies effectively to audiences of varied technical knowledge
Candidate Profile
• In depth working knowledge of software applications.
• Strong interest in solutions selling and latest technologies.
• Previous experience of requirements gathering, design and solution building and the ability to replicate this in a commercial setting
• Able to show and discuss a range of previous customer solution designs
• Be able to demonstrate familiarity with hosting as well as network solution designs and show integration between the two
• Ability to develop effective working relationships internally at a variety of levels and work closely with commercial departments such as sales, operations and product development
• Organized and analytical, able to eliminate sales obstacles through creative and adaptive approaches
• Ability to cope under pressure and prioritize work accordingly
• Able to conduct solution presentation with values selling
• Fluent in English and Mandarin as need to handle client from Taiwan and China market.
