Telemarketing / Call Center Agent

Key Responsibilities;

• Contact businesses and private individuals by telephone to promote Banks’s loan products and services (Non face to Face meet customer) 

- Etc: Refinancing, credit card, house loan, personal loan, business loan, SME loan (Customer list will be provided)

• Explain the product or service to potential customers to meet needs of specific individuals

• Follow up with customers on pending documents

• Handle customer questions and objections

• Obtain contact details of potential customers from sources and pass to team lead to meet prospective customers.

Education and Experience;

• Experience in telemarketing, telesales or call centre agent will be added advantage

• No experience needed, training provided, if have telemarketing/customer service experience will be added advantage

• Fresh graduate/SPM level

Requirements;

• Communication skills

• Self-discipline

• Self-Motivation

• Willing to learn

• Initiative

• Negotiation skills

• Good personality

* First 7 days or 14 days training (per day RM50)