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Marble Surface

Telemarketing / Call Center Agent

Mid Valley City, Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia


MYR 1500 - MYR 1800

About the Role

Key Responsibilities;

• Contact businesses and private individuals by telephone to promote Banks’s loan products and services (Non face to Face meet customer) 

- Etc: Refinancing, credit card, house loan, personal loan, business loan, SME loan (Customer list will be provided)

• Explain the product or service to potential customers to meet needs of specific individuals

• Follow up with customers on pending documents

• Handle customer questions and objections

• Obtain contact details of potential customers from sources and pass to team lead to meet prospective customers.

Education and Experience;

• Experience in telemarketing, telesales or call centre agent will be added advantage

• No experience needed, training provided, if have telemarketing/customer service experience will be added advantage

• Fresh graduate/SPM level


  • Communication skills

  • Self-discipline

  • Self-Motivation

  • Willing to learn

  • Initiative

  • Negotiation skills

  • Good personality

* First 7 days or 14 days training (per day RM50)


  • SPM Level or Fresh graduate welcome to apply

  • 18 Years old - 30 Years old

  • Male & Female

  • Malay (Urgent needed) & Indian

  • Able to speak Bahasa Melayu (compulsary) & basic English

  • No experience needded & training will be provided

Attarctive package with;

  • Target Incentive (Commision 4% - 8% or more)

  • Attractive commission scheme

  • Monthly Bonus (KPI base)

  • Weekly target Bonus

  • Collection Bonus

  • Attendance Bonus (RM300)

  • Opportunity to be promoted as senior or team lead 

  • Annual Leave

  • Medical Leave / Medical Claim

  • Monthly average income RM3000 - RM5000 or more

Working Hours;

  • Monday to Friday (5 days work)

  • 9am - 6pm (Fixed shift)

  • Off on weekends & public holidays

  • Work life balance

*Flexible environment, Casual wear

*Laptop and headphone are provided

*Near to foodcourt , LRT , KTM 

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