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Why Choose Xetron Solutions For BPO?

A business practice known as business process outsourcing, often referred to as information technology-enabled services, is when a corporation employs an outside service provider to carry out a crucial business function or activity. This outsourcing depends on infrastructure and technology to enable other organisations to effectively carry out their tasks.


One or more information technology-intensive business processes are typically outsourced by companies to an external supplier, who subsequently owns, administers, and manages the chosen processes based on specified and quantifiable performance measures. Services for business process outsourcing are divided into two categories: vertical-specific products (those that can be utilised in a variety of industries, such as information technology and human resource departments) and horizontal offerings (those that demand specific industry vertical process knowledge).



Why business process outsourcing?

Now, many organisations consider manpower outsourcing and information technology infrastructure outsourcing to be good tasks for business process outsourcing because they are performed the same or similarly from company to company. In general, businesses use bpo companies in malaysia to outsource its core business support operations such as accounting, payment processing, information technology services, human resources, regulatory compliance, and quality assurance to outside professionals.


Business process outsourcing provides businesses with access to innovative technological resources that they might not otherwise have. With so many capable bpo companies in Malaysia available today, businesses should have no trouble locating and collaborating with outsourcing companies in Malaysia that best meets their specific outsourcing requirements.


This is where Xetron Solutions stands out from the rest.


Why should you choose Xetron Solutions?


Cost competitive.

Capital and other internal resources can be saved and in addition, your human resources department will not need to spend too much on hiring new staff. The manpower outsourcing company is responsible for managing the workforce of your business and with good support you will be able to cut costs. Manpower outsourcing can result in substantial cost savings when compared to hiring a full-time trained HR expert, which can cost between RM70,000 and RM120,000 per year – excluding bonuses, taxes, working space, HR resources, and training. These savings could make a company stay competitive and profitable, which will increase productivity.


Flexibility and full customization.

Through manpower outsourcing, support services and onsite schedules are customised to meet the needs of each company. HR outsourcing offers extra freedom, whether it's handling perks, employee engagement, training and counselling, or interviewing people (candidate sourcing services).


Quality hiring.

Thanks to the ever-growing database of applicants and clients, as well as the extensive industry expertise, candidate sourcing service recruiting teams can carry out head hunting the right person to the appropriate opportunity. The recruiting teams exclusively work in particular countries and are specialised in talent sourcing just the best applicants for positions in the following industries, such as Information Technology, Banking & Financial Services, Finance & Accountancy, Sales & Marketing, Retail & FMCG, HR & Administration, Temporary & Contract. Human resources business process outsourcing is an excellent way for organisations of all sizes to cut costs while increasing operational efficiency. It allows you to focus on core competencies without jeopardising equally important human resource activities. At Xetron, we offer the best hiring process.



What can Xetron Solutions do for you?

Recruitment:

Thanks to the ever-growing database of applicants and clients, as well as the extensive industry expertise, manpower outsourcing agencies’ recruiting teams can carry out head hunting the right person to the appropriate opportunity. The recruiting teams exclusively work in particular countries and are specialised in talent sourcing just the best applicants for positions in the following industries, such as Information Technology, Banking & Financial Services, Finance & Accountancy, Sales & Marketing, Retail & FMCG, HR & Administration, Temporary & Contract.


IT outsourcing:

In addition to computer systems and network infrastructure, manpower outsourcing agencies offer internet access and data transmission goods and solutions for SMEs (Small and Medium Enterprises), MNCs, as well as enterprise-wide businesses with complex networking needs. Following is a list of the common services provided - providing assistance with technical issues and providing maintenance services, solves problems related to security, management of data & storage, services for project management and consulting, integration of the various system components, solution for disaster recovery, management of infrastructure


Manpower outsourcing:

To the mutual advantage of both parties, employers can use manpower outsourcing agencies to relocate the employment of potential or current workforce under an agreement signed for a specified time. Some services include discussing terms of employment, preparing all necessary employment contracts directly with contract staff handling all pension fund enrollments, administering employees annual, sick and unpaid leave and providing workers compensation insurance.


Onsite support:

Our service is now available offline, with nationwide onsite support in the commercial, retail, and food and beverage industries. Engage 24/7 onsite support for retail and F&B to meet agreed-upon SLAs.


In addition to maintenance support, our team is responsible for new store rollout, software upgrades, store relocation setup, and preventive maintenance.

We have a strong service delivery team to manage special projects, maintenance support, and engineers to ensure our services meet the expectations of our customers.

Support BASF Asia Pacific has agreed to provide laptop/desktop support.


Helpdesk support:

Xetron Solutions has an internal Help Desk team to handle business processing outsourcing needs. We provide IT Retail & Banking clients with a 24/7 shift support center whenever clients log in tickets, and call center agents to create a ticket in the ticketing system, perform first level troubleshooting, or route to second level for software support troubleshooting.


 

Conclusion

Your company's success is directly tied to the accomplishment of your human resources department. Don't skimp on business process outsourcing when you consider all of the functions that Xetron Solutions, which is a bpo company, is responsible for. Setting up a human resource department and scaling it up as the business grows, on the other hand, can put a huge strain on your resources. Most businesses will eventually begin to outsource some, if not all, of their manpower functions as they grow. Human resource management will be more efficient as a result. It is possible to devote more money and effort to topics that directly affect the success of your business by business process outsourcing.


As a Manpower outsource company, Xetron Solutions constantly strives to improve our processes by implementing cutting-edge technologies and practices. Looking for Manpower supply malaysia? Click this link to register your interest. https://www.xetronsolutions.com/contact


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